Northville Scaffolding Website
www.northvillescaffolding.co.uk (the website) is owned and operated by Northville Scaffolding Ltd (company number 10637856), a company registered in England whose registered office is at 125 Northville Rd, Bristol BS7 0RJ.
About this Privacy Notice – last updated 04/02/2021
Northville Scaffolding is committed to protecting and respecting your personal information and privacy.
Northville Scaffolding is responsible for ensuring we only collect the information necessary to provide you with a service, to only share your information when it has a legal basis to do so, and to ensure we maintain the highest standards necessary to protect your information.
Please read the following carefully to understand how we collect and use your information. If you have any questions about this notice or our use of your information you can contact Northville Scaffolding at info@northvillescaffolding.co.uk
Changes to this notice will be posted on this page. Please check back frequently to see any updates or changes to this notice.
Northville Scaffolding’s Collection and Use of Your Information
Information you give Northville Scaffolding:
You may give Northville Scaffolding information about you by filling in forms on the website, subscribing to our services (such as SMS text bulletins or email newsletters), attending events, or by corresponding with Northville Scaffolding by phone, e-mail, social media or otherwise. This includes information you provide when you register to use the website, apply for jobs, subscribe to our services, participate in discussion boards or other social media functions, make a complaint, submit an enquiry, enter a competition, promotion or survey and when you report a problem with the website. The information you give Northville Scaffolding may include your name, date of birth, address, country of residence, photo consent, education and skills, e-mail address, and phone number.
Information Northville Scaffolding collects about you:
Each time you visit the website Northville Scaffolding may collect the following information: technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. Please note: Northville Scaffolding records incoming calls that we receive to our Customer Services Team. These calls are recorded for training and quality purposes and are kept inline with our Data Protection Policy and Retention Schedule.
Cookies
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies we recommend this Wikipedia article on HTTP Cookies
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us on info@northvillescaffolding.co.uk
How we use your information
Northville Scaffolding uses information held about you in the following ways:
Information you give to Northville Scaffolding
Northville Scaffolding will use this information: to deliver services and support to you; to carry out our obligations arising from any contracts entered into between you and Northville Scaffolding and to provide you with the information and services that you request from Northville Scaffolding; to check the quality of services; for recruitment purposes; to investigate any complaints; for research & analysis purposes; to notify you about changes to Northville Scaffolding or our services; to ensure that content from the website is presented in the most effective manner for you and for your computer; to provide you with information about other services we offer that are similar to those that you have already enquired about; to provide you, or permit selected third parties to provide you, with information about products or services Northville Scaffolding feel may interest you. If you are an existing customer, Northville Scaffolding will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where Northville Scaffolding permit selected third parties to use your information, Northville Scaffolding (or they) will contact you by electronic means only if you have consented to this.
Information Northville Scaffolding collects about you
Northville Scaffolding will use this information: to administer the website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve the website to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of Northville Scaffolding’s efforts to keep the website and our sites safe and secure; to prevent and detect crime and fraud; to measure or understand the effectiveness of advertising Northville Scaffolding serves to you and others, and to deliver relevant advertising to you; and to make suggestions and recommendations to you and other users of the website about products or services that may interest you or them.
Information Northville Scaffolding receives from other sources
Northville Scaffolding may combine this information with information you give to us and information Northville Scaffolding collects about you. Northville Scaffolding may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
Sometimes we have a legal duty to provide personal information to other organisations. This includes where we have a statutory enforcement duty, disclosures we are required to make by law, to detect or prevent fraud. We only share information if necessary and where we have a legal basis for doing so.
Northville Scaffolding may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. This will be done under the compliance of GDPR.
Northville Scaffolding may share your information with selected third parties where it is appropriate and legal for us to do so, including business partners, insurance providers, the police, regulators, suppliers and sub-contractors for the performance of any contract Northville Scaffolding enter into with them or you; and/or analytics and search engine providers that assist Northville Scaffolding in the improvement and optimisation of the website; and/or research organisations/students with regard to any survey responses (this will not include your personal information).
Northville Scaffolding may disclose your personal information to third parties: if we sell or buy any business or assets, in which case Northville Scaffolding may disclose your information to the prospective seller or buyer of such business or assets; and/or if Northville Scaffolding are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Northville Scaffolding, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction or insurance claims.
Northville Scaffolding will not pass on your personal information to third parties for marketing purposes without your consent.
Any payment transactions will be encrypted. Where Northville Scaffolding have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. You should not share this with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although Northville Scaffolding will do its best to protect your information, Northville Scaffolding cannot guarantee the security of your information transmitted to the website; any transmission is at your own risk. Once Northville Scaffolding has received your information, Northville Scaffolding will use strict procedures and security features to try to prevent unauthorised access.
The website may, from time to time, contain links to and from the websites of Northville Scaffolding’s partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Northville Scaffolding does not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
Where we store your information
Most personal information we collect and use is stored on systems in the UK. Any hard copies of personal information are kept securely.
and in accordance with our retention schedule.
On occasion, your information may leave the UK:
- either to get to another organisation or
- if it is stored in a system outside the EU
When this happens, we make sure the country it is sent to has the required level of data protection.
How long we will keep your information for
We will keep your information only as long as we need to. Sometimes the law tells us how long we much keep personal data for.
We have a retention schedule which lists all the categories of personal data we keep and when it must be deleted by. Please email info@northvillescaffolding.co.uk for a copy of Northville Scaffolding’s Retention Schedule.
Your Rights
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Access to Personal Information
Northville Scaffolding tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘Subject Access Request’. If we do hold information about you we will: provide confirmation that your personal data is being processed by Northville Scaffolding give a description and copy of the personal data outline the reasons why the data is being processed provide details of who we have, or might, give it to let you have a copy of the information in an intelligible form.
If you wish to see the information held by Northville Scaffolding about you, please contact info@northvillescaffolding.co.uk
Complaints or queries
Northville Scaffolding tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.
If you have any concerns about our use of your personal information, you can make a complaint to us at info@northvillescaffolding.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Contact for Northville Scaffolding
Questions, comments and requests regarding this policy are welcomed and should be addressed to info@northvillescaffolding.co.uk
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